FAQ

It is important to take your medication as prescribed by your GP or healthcare provider. If you miss a dose, take it as soon as you remember. However, if it is nearly time for your next dose, skip the missed one and carry on with your regular schedule. Never take two doses at once to make up for a missed one.

If you lose your prescription, contact your GP or healthcare provider to request a replacement. You may also get in touch with our pharmacy if you have previously purchased the medication, as we may be able to assist you in obtaining a copy of your prescription.

Do not dispose of medications in general household waste or flush them down the toilet, as this can be harmful to the environment. Improper disposal may also put unused medications at risk of being accessed by others. Please take any unwanted or expired medicines to your local pharmacy, which offers a safe medicines disposal scheme in line with NHS guidelines.

We accept Visa, MasterCard, AMEX, Discover, Bitcoin, and Ethereum.

If you experience any side effects or adverse reactions, contact your GP or healthcare provider straightaway. They may advise you to stop taking the medication or switch to an alternative. In the event of a serious reaction, please dial 999 or visit your nearest A&E department immediately.

Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of your parcel.

Simply use the search bar at the top of the website or browse through the product categories to find the items you are looking for.

We offer a wide range of products, including prescription medications, over-the-counter health products, sexual wellness items, as well as skin and hair care products.

For more details, please refer to this FAQ section or contact our customer support team for personalised assistance.

Yes, you are welcome to get in touch with our customer support team via live chat, phone, or email for advice and recommendations on the products you need. Our team is always happy to help you find the right solution.

Delivery via Trackable Courier Service usually takes 10–21 days. Shipments can be monitored using a tracking number, and the maximum delivery time is up to 30 days.

You may cancel your order within 24 hours of placing it, provided it has not yet been dispatched. Simply contact us via Feedback Support Service, Live Chat, or Phone, and a member of our team will promptly assist you. Once the order has been dispatched, cancellation is no longer possible.